Introduction
Zookeeper Cattery respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how Zookeeper Cattery, operated by ZOOKEEPER GLOBAL TRADING LLC (“Zookeeper,” “we,” “us,” or “our”), may collect, use, store, and share information when you visit our website, create an account, purchase products, inquire about a kitten, submit a kitten request, make a reservation, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when using our website or services.
This information may include:
• Full name
• Email address
• Phone number
• Billing address
• Shipping or delivery address
• Account information
• Order and purchase information
• Product preferences
• Kitten preferences
• Breed, gender, color, or other kitten preferences submitted through our forms
• Messages, questions, or other information you send to us
• Information submitted through contact, reservation, kitten request, or purchase forms
You may choose not to provide certain information, but doing so may prevent us from providing some services or completing certain transactions.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, analytics tools, cookies, or similar technologies.
This information may include:
• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Time and date of visits
• Referring website or source
• Website interactions
• Cookie identifiers and similar technical information
We may use this information to operate, secure, maintain, analyze, and improve our website.
How We Use Your Information
We may use the information we collect for purposes including:
• Processing and managing orders
• Providing products and services
• Responding to kitten inquiries and requests
• Managing kitten reservations or purchase inquiries
• Communicating with customers
• Providing order and delivery updates
• Creating and managing customer accounts
• Providing customer support
• Processing payments through available payment providers
• Preventing fraud, abuse, and unauthorized activity
• Maintaining website security
• Improving our website, products, and services
• Understanding how visitors use our website
• Sending service-related communications
• Sending promotional communications where permitted and where you have chosen to receive them
• Complying with applicable legal, accounting, tax, or regulatory requirements
We aim to collect and use only information reasonably necessary for our business and services.
Online Shop and Orders
Our website may allow customers to purchase cat products and other items through our online store.
When you place an order, we may collect information necessary to complete the transaction, including your name, contact information, billing information, shipping information, products ordered, order value, and order history.
We use this information to:
• Process your order
• Confirm your purchase
• Arrange delivery or shipping
• Communicate about your order
• Handle returns, refunds, or customer service requests
• Maintain appropriate business and transaction records
Order information may also be stored in our e-commerce system for operational, accounting, customer service, security, and legal purposes.
Payments
Payments may be processed through third-party payment providers or payment gateways made available on our website.
Depending on the payment method selected, payment providers may receive information necessary to process your transaction.
Their collection and handling of payment information may be governed by their own privacy policies and terms.
We recommend reviewing the privacy information provided by the applicable payment provider when completing a transaction.
Customer Accounts
You may have the option to create a customer account on our website.
Your account may allow you to:
• Review previous orders
• Manage account information
• Manage billing and shipping addresses
• Update your password
• Access other customer features offered through the website
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.
Kitten Inquiries, Requests and Reservations
Our website may provide forms that allow visitors to inquire about available kittens, request a specific type of kitten, express interest in purchasing a kitten, or submit reservation information.
When you submit one of these forms, we may collect information such as:
• Your name
• Email address
• Phone number
• Location
• Preferred breed
• Preferred gender
• Preferred color or appearance
• Budget or other preferences, if requested
• Information about the kitten you are interested in
• Questions or comments you submit
We use this information to respond to your inquiry, evaluate your request, communicate about available kittens, and manage the reservation or purchasing process.
Submitting a request or inquiry does not by itself guarantee availability or confirm a kitten reservation unless separately confirmed by Zookeeper Cattery.
Communications
We may use the contact information you provide to communicate with you about:
• Orders
• Kitten inquiries
• Reservations
• Account activity
• Customer service requests
• Delivery information
• Important website or policy updates
• Other services you requested
Where permitted, we may also send promotional or marketing communications.
You may request to stop receiving promotional communications at any time. Service-related messages necessary to complete an order, respond to an inquiry, or administer your account may still be sent.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly and improve your experience.
Cookies may be used for purposes such as:
• Remembering items in your shopping cart
• Maintaining login sessions
• Remembering website preferences
• Improving website functionality
• Understanding website traffic and usage
• Supporting website security
• Measuring performance
• Supporting advertising or marketing tools when enabled
Some cookies may be necessary for core website and online store functionality.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of parts of our website.
How We May Share Information
We may share information with third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
• Website hosting providers
• E-commerce service providers
• Payment processors
• Shipping or delivery providers
• Email and communication providers
• Security and fraud-prevention providers
• Analytics and website performance providers
• Professional advisers such as accountants or legal advisers
• Government authorities when required by applicable law
Third-party providers may process information according to their own privacy practices and contractual obligations.
We do not authorize service providers to use information we provide to them for purposes unrelated to the services they perform for us, except where independently permitted or required by law.
Shipping and Delivery Providers
When an order requires shipping or delivery, we may provide the information reasonably necessary for the carrier or delivery provider to complete the delivery.
This may include:
• Customer name
• Delivery address
• Phone number
• Email address where necessary
• Order or package information
Shipping and delivery companies may handle this information under their own privacy policies. WooCommerce similarly notes that shipping providers have their own policies governing data shared with them.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may vary depending on the type of information and why it was collected.
For example, information may be retained when necessary to:
• Complete orders and transactions
• Maintain customer accounts
• Provide customer support
• Maintain business and accounting records
• Resolve disputes
• Prevent fraud or misuse
• Meet tax, legal, or regulatory obligations
When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it where appropriate.
WooCommerce also provides store settings for managing personal-data retention and removal periods.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online transaction, storage system, or internet transmission can be guaranteed to be completely secure.
You are also responsible for protecting your account credentials and using reasonable care when sharing information online.
Your Privacy Choices
Depending on your location and applicable law, you may have certain rights or choices regarding your personal information.
These may include the ability to request:
• Access to certain personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information
• Information about how your personal information is used
• Withdrawal from certain marketing communications
Some requests may be subject to legal exceptions, identity verification, record-keeping requirements, or other applicable limitations.
To submit a privacy-related request, contact us using the information provided at the end of this policy.
Account and Personal Data Requests
Customers with a website account may be able to update certain personal information directly through the My Account section of the website.
You may also contact us if you would like assistance with your account or personal information.
Certain transaction or order information may need to be retained even after an account or other personal information is deleted when retention is required for legitimate business, accounting, security, tax, dispute, or legal purposes.
Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment providers, delivery providers, or other services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We recommend reviewing the privacy policy of any third-party website or service before providing personal information.
Social Media
Zookeeper Cattery may maintain profiles on third-party social media platforms.
If you contact us or interact with us through a social media platform, information may also be collected or processed by that platform according to its own privacy policy.
Information you make publicly available through social media may be visible to other users.
Children’s Privacy
Our website and online shopping services are intended for a general audience and are not intended to collect personal information directly from children under 13.
If we become aware that personal information has been collected from a child under 13 in circumstances requiring parental consent, we may take appropriate steps to remove the information.
The U.S. COPPA rule imposes additional requirements on sites directed to children under 13 and general-audience services that have actual knowledge that they are collecting personal information from children under 13.
International Visitors
Our website may be accessible from locations outside the United States.
If you access our website from another country, your information may be processed or stored in the United States or other locations where our service providers operate.
Privacy laws may differ between jurisdictions.
Where additional privacy rights apply based on your location, we will address applicable requests as required.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or applicable requirements.
When this policy is updated, the revised version will be published on this page.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact:
ZOOKEEPER GLOBAL TRADING LLC
Zookeeper Cattery
West Palm Beach, Florida, USA
Email: Ammarabualnadi34@gmail.com
Website: ZookeeperCats.net