Introduction
Welcome to Zookeeper Cattery.
These Terms & Conditions (“Terms”) govern your access to and use of the Zookeeper Cattery website, online shop, kitten inquiry and request services, customer account features, and any other services made available through this website.
The website is operated by ZOOKEEPER GLOBAL TRADING LLC, doing business as Zookeeper Cattery (“Zookeeper,” “we,” “us,” or “our”).
By accessing this website, creating an account, submitting a request, placing an order, purchasing a product, inquiring about a kitten, or otherwise using our services, you agree to these Terms.
If you do not agree with these Terms, please do not use the website or submit an order or request through it.
Eligibility to Use Our Website
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to enter into a purchase, reservation, or other binding transaction through our website.
By placing an order or submitting a kitten purchase or reservation request, you represent that you have the legal capacity to enter into the transaction.
You are responsible for ensuring that the information you provide to us is accurate, current, and complete.
About Zookeeper Cattery
Zookeeper Cattery provides information about cats and kittens, facilitates inquiries and requests relating to available kittens, and may offer cat products and accessories through its online shop.
Information displayed on the website may include:
• Available kittens
• Cat breeds
• Kings and queens
• Kitten characteristics
• Product information
• Product prices
• Availability
• Customer account features
• Reservation or purchase request forms
• Educational or informational content
Website information is provided for general informational and transactional purposes and may be updated from time to time.
Website Information and Accuracy
We make reasonable efforts to keep information on our website accurate and current.
However, occasional errors, delays, or inaccuracies may occur regarding:
• Product descriptions
• Kitten information
• Images
• Availability
• Prices
• Inventory
• Colors or appearance
• Measurements
• Specifications
• Delivery information
• Website content
We reserve the right to correct errors, update information, or modify website content when reasonably necessary.
If an error materially affects an order you have already placed, we may contact you before completing the affected transaction where appropriate.
Kitten Information
We make reasonable efforts to accurately describe each kitten listed on our website.
Information may include characteristics such as:
• Breed
• Gender
• Date of birth
• Color or pattern
• Parents
• Availability status
• Photographs
• General characteristics
The appearance of a growing kitten may naturally change over time.
Coat color, markings, eye color, size, temperament, and other physical or behavioral characteristics may develop as the kitten matures.
Photographs are intended to represent the kitten as accurately as reasonably possible but may appear different depending on lighting, camera settings, display settings, age, and natural development.
Kitten Availability
A kitten displayed as “Available” on the website may receive inquiries from more than one potential purchaser.
Online availability does not by itself constitute a guarantee that a particular kitten will remain available until a reservation or sale has been formally confirmed by Zookeeper Cattery.
A kitten is not considered reserved or sold solely because a visitor:
• Viewed the kitten online
• Submitted an inquiry
• Submitted a request form
• Contacted us by email, phone, social media, or messaging service
A reservation or purchase is considered confirmed only when Zookeeper Cattery communicates confirmation and any required payment or documentation has been completed.
Kitten Requests and Inquiries
Our website may allow you to submit a request for a particular kitten or describe the type of kitten you are looking for.
Submitting a kitten request does not guarantee:
• Immediate availability
• Future availability
• A particular color
• A particular gender
• A particular appearance
• A specific birth date
• A specific parent pairing
• Acceptance of a purchase request
We may contact you when a potentially suitable kitten becomes available.
You remain free to decide whether you wish to proceed unless you have entered into a separate binding agreement.
Kitten Reservations
Certain kittens may require a reservation payment or deposit before they are held for a purchaser.
The exact reservation amount, payment terms, refundability, transfer conditions, deadlines, and other reservation terms should be provided to you before payment or documented in the applicable kitten purchase or reservation agreement.
Unless specifically confirmed by Zookeeper Cattery, submitting an inquiry does not place a kitten on hold.
If a separate written kitten reservation or purchase agreement applies, that agreement forms part of the transaction.
Kitten Purchase Agreement
Purchases of kittens may require a separate written purchase agreement.
The purchase agreement may contain additional terms relating to matters such as:
• Purchase price
• Reservation or deposit
• Final payment
• Pickup or transportation
• Veterinary records
• Health information
• Registration information where applicable
• Buyer responsibilities
• Seller responsibilities
• Spay or neuter requirements where applicable
• Breeding rights where specifically agreed
• Health guarantees where applicable
• Return or replacement rights
• Applicable statutory rights
If a kitten-specific written agreement conflicts with these general website Terms regarding that kitten transaction, the kitten-specific agreement will govern to the extent permitted by applicable law.
Nothing in these Terms is intended to waive consumer rights that cannot legally be waived.
Veterinary and Health Documentation
Kittens sold by Zookeeper Cattery will be handled in accordance with applicable veterinary, animal health, transportation, and consumer-protection requirements.
Where applicable law requires veterinary documentation, health certificates, examinations, disclosures, or other records, those requirements apply independently of these Terms.
Purchasers are responsible for reviewing all health and veterinary documentation provided in connection with a kitten purchase.
Buyer Responsibilities for Kittens
Owning a kitten is a long-term responsibility.
Before purchasing a kitten, you are responsible for considering whether you can provide appropriate:
• Housing
• Food and fresh water
• Veterinary care
• Vaccinations and preventive care
• Grooming
• Socialization
• Exercise and enrichment
• Safe transportation
• Ongoing financial care
• Appropriate supervision
You are responsible for complying with applicable local laws, housing rules, landlord requirements, pet regulations, and veterinary requirements in your location.
Veterinary Care After Purchase
After receiving a kitten, the purchaser is responsible for arranging appropriate ongoing veterinary care.
If the kitten purchase agreement requires a veterinary examination within a specific period, the purchaser should comply with that requirement.
Nothing in these Terms limits any rights or remedies available to a purchaser under applicable animal-sale or consumer-protection laws.
Products in the Zookeeper Shop
Our online shop may offer products including cat accessories, toys, beds, grooming items, feeding products, carriers, and other pet-related items.
Product images are provided for presentation purposes.
Packaging, color, design, dimensions, materials, accessories, or other details may occasionally vary where manufacturers update a product.
Where a material difference affects an order, we may contact the customer when appropriate.
Product Availability
Products are offered subject to availability.
Adding a product to your cart does not guarantee that inventory will remain available until checkout and order processing are completed.
We may cancel or modify an order if a product:
• Becomes unavailable
• Was incorrectly listed
• Contains a material pricing error
• Cannot reasonably be supplied
• Is affected by an inventory or technical error
If payment has already been collected for an item we cannot supply, the applicable amount will be handled in accordance with the payment method, our policies, and applicable law.
Prices
Prices shown on the website are displayed in the currency indicated on the applicable product or checkout page.
Prices may change from time to time.
A price change will not ordinarily affect a completed order that has already been accepted, except where there is an obvious pricing or technical error and applicable law permits correction.
Applicable shipping charges, taxes, fees, or other costs may be displayed separately during checkout where relevant.
Promotions and Discounts
From time to time, Zookeeper Cattery may offer discounts, coupon codes, promotions, or special offers.
Promotions may be subject to additional conditions, including:
• Start and expiration dates
• Eligible products
• Minimum purchase requirements
• One-time use restrictions
• Customer eligibility
• Geographic restrictions
• Excluded products or services
Unless otherwise stated, promotions cannot be combined.
We may refuse or cancel promotional benefits that result from misuse, fraud, technical error, or violation of the promotion's published terms, subject to applicable law.
Orders
Submitting an order through the website constitutes an offer to purchase the selected products.
Receipt of an automated order confirmation does not necessarily mean that every aspect of the order has been finally accepted or fulfilled.
We may review orders for:
• Inventory availability
• Payment authorization
• Fraud prevention
• Incorrect pricing
• Delivery availability
• Address accuracy
• Other reasonable order-processing requirements
We reserve the right to decline or cancel an order where reasonably necessary and permitted by law.
Payment
Available payment methods are displayed during checkout or communicated during the applicable transaction.
Payment processing may be performed by third-party payment providers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
You agree to provide accurate billing and payment information.
Additional terms from a payment processor may apply to your transaction.
Fraud Prevention
We may delay, decline, or cancel a transaction where we reasonably suspect:
• Fraud
• Unauthorized payment use
• False information
• Account misuse
• Abuse of promotions
• Suspicious transaction activity
• A threat to website or customer security
Where appropriate, we may request additional information to verify an order.
Shipping and Delivery of Products
Available shipping or delivery options may be displayed during checkout.
Estimated delivery or shipping times are estimates unless expressly stated otherwise.
Delivery times may be affected by factors outside our reasonable control, including carrier delays, weather, transportation interruptions, address issues, or other unexpected circumstances.
If a shipment is materially delayed, we will handle the matter in accordance with applicable law and the circumstances of the order.
Customers are responsible for providing a complete and accurate shipping address.
Risk of Incorrect Delivery Information
Please carefully review your shipping information before submitting an order.
If incorrect or incomplete information causes a shipment to be delayed, returned, redirected, or otherwise affected, additional shipping or handling charges may apply where permitted and reasonably incurred.
Contact us as soon as possible if you notice an error in your order details.
We cannot guarantee that a shipping address can be changed after fulfillment has begun.
Product Returns and Refunds
Returns and refunds for shop products are governed by our separate Return Policy, which forms part of these Terms.
Customers should review the Return Policy before completing a purchase.
Return eligibility may depend on factors such as:
• Product condition
• Time since delivery
• Product category
• Hygiene or safety considerations
• Whether an item was used or damaged
• Whether the correct product was delivered
• Other conditions described in the Return Policy
The Return Policy for shop merchandise should not be interpreted to replace statutory rights relating specifically to the purchase of a live animal.
Order Cancellation
If you wish to cancel a product order, contact us as soon as possible.
We cannot guarantee cancellation once an order has entered processing or shipping.
Where cancellation is available, refunds will be processed according to the applicable payment method, our Return Policy, and applicable law.
Cancellation of a kitten reservation or purchase may be governed separately by the applicable reservation or kitten purchase agreement.
Customer Accounts
You may be able to create an account through our website.
You are responsible for:
• Providing accurate account information
• Maintaining the confidentiality of your password
• Restricting access to your account
• Informing us of suspected unauthorized account activity
You may not use another person's account without permission.
We may suspend or restrict an account where reasonably necessary for security, fraud prevention, abuse prevention, or violation of these Terms.
Account Orders and History
Registered customers may be able to view information such as:
• Previous orders
• Order status
• Billing addresses
• Shipping addresses
• Account details
• Other account information
The availability of particular account features may change as the website is updated.
Acceptable Use
You agree not to use our website:
• For unlawful purposes
• To commit or encourage fraud
• To impersonate another person
• To submit knowingly false information
• To interfere with website security
• To introduce viruses, malware, or harmful code
• To attempt unauthorized access to accounts or systems
• To scrape or harvest information in an abusive manner
• To interfere with website operation
• To misuse checkout, reservation, or contact forms
• To abuse promotions or discount programs
• To infringe intellectual property rights
We may restrict access where reasonably necessary to protect the website, customers, or our business.
Intellectual Property
Unless otherwise stated, the content and materials appearing on this website are owned by, licensed to, or used with permission by Zookeeper Cattery.
This may include:
• Logos
• Branding
• Graphics
• Website design
• Text
• Product presentation
• Photographs
• Kitten photographs
• Videos
• Icons
• Original written content
You may use website content for normal personal browsing and purchasing purposes.
You may not reproduce, republish, distribute, sell, commercially exploit, or materially modify protected content without authorization, except where permitted by law.
Photographs and Media
Photographs of kittens, cats, facilities, products, and other website content may be protected by copyright or other rights.
Images may not be copied and used to advertise another animal, breeder, cattery, product, website, or business without permission.
Third-party trademarks and product images remain the property of their respective owners where applicable.
Reviews and Customer Content
If our website allows reviews, testimonials, photographs, comments, or other user-submitted content, you are responsible for the content you submit.
You must not submit content that is:
• False or misleading
• Defamatory
• Abusive or threatening
• Unlawful
• Infringing
• Fraudulent
• Spam
• Unrelated to the service or product being reviewed
By voluntarily submitting content for publication, you authorize us to display that content in connection with our website and business, subject to applicable privacy and intellectual-property rights.
Third-Party Links
Our website may contain links to third-party services, including:
• Social media platforms
• Payment providers
• Shipping providers
• Maps
• External websites
• Other online services
Third-party services operate under their own terms and policies.
We are not responsible for the availability, security, privacy practices, content, or actions of independent third-party websites and services.
Privacy
Your use of the website is also subject to our Privacy Policy.
The Privacy Policy explains how information may be collected, used, stored, and shared when you interact with Zookeeper Cattery.
By using the website, you acknowledge that you have access to our Privacy Policy.
Website Availability
We work to maintain the availability and functionality of our website.
However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
• Maintenance
• Updates
• Hosting interruptions
• Security measures
• Technical failures
• Third-party service interruptions
• Events outside our reasonable control
We may modify, suspend, or discontinue website features when reasonably necessary.
No Professional Veterinary Advice
Information about cats, kittens, nutrition, grooming, health, behavior, or care published on our website is provided for general informational purposes.
It is not intended to replace advice, diagnosis, or treatment from a licensed veterinarian.
For questions about the health or medical needs of an animal, consult an appropriate licensed veterinarian.
Limitation of Liability
To the fullest extent permitted by applicable law, Zookeeper Cattery and ZOOKEEPER GLOBAL TRADING LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use or inability to use this website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Nothing in these Terms limits non-waivable statutory rights available to consumers.
Disclaimer of Warranties
Except for warranties, guarantees, or rights expressly provided in a written agreement or required by applicable law, the website and its general informational content are provided on an “as available” basis.
We do not guarantee that:
• The website will always be uninterrupted
• Every website error will immediately be corrected
• Website information will always be free of minor errors
• Every listed product or kitten will remain available
Any specific warranty relating to a purchased product or kitten may be governed by the applicable product documentation, manufacturer warranty, kitten purchase agreement, or applicable law.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website, violation of these Terms, infringement of another person's rights, or fraudulent activity conducted through your account.
This provision does not reduce any rights that cannot legally be waived.
Force Majeure
Zookeeper Cattery will not be responsible for delays or failures caused by circumstances beyond our reasonable control to the extent permitted by law.
Such circumstances may include:
• Severe weather
• Natural disasters
• Transportation disruptions
• Carrier interruptions
• Utility failures
• Internet or hosting failures
• Government actions
• Public emergencies
• Labor disruptions
• Other extraordinary events outside our reasonable control
This section does not eliminate obligations that applicable law requires us to perform despite such circumstances.
Governing Law
These Terms are governed by the laws applicable to ZOOKEEPER GLOBAL TRADING LLC and the transaction, including applicable laws of the State of Florida and applicable United States federal law, without limiting any mandatory consumer rights that may apply.
Where a separate kitten purchase agreement contains additional governing-law or dispute provisions, those provisions may apply to that particular transaction.
Disputes
If a question or dispute arises regarding an order, kitten reservation, purchase, account, or website service, we encourage you to contact us first so we can attempt to address the issue.
Nothing in this section prevents either party from exercising rights or remedies available under applicable law.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
The affected provision will be interpreted or limited only to the extent necessary to make it enforceable where legally permitted.
No Waiver
If we do not immediately enforce a provision of these Terms, that does not necessarily constitute a waiver of our right to enforce it later.
Entire Agreement
These Terms, together with policies and agreements incorporated by reference, constitute the general terms governing use of the website.
A specific transaction may also be governed by additional documents, including:
• Privacy Policy
• Return Policy
• Kitten purchase agreement
• Kitten reservation agreement
• Product warranty terms
• Promotion terms
• Payment-provider terms where applicable
For a specific kitten transaction, a signed written purchase or reservation agreement may contain additional or more specific provisions.
Changes to These Terms
We may update these Terms from time to time to reflect changes in:
• Our website
• Products
• Services
• Business operations
• Technology
• Legal or regulatory requirements
The updated version will be published on this page.
Changes will apply prospectively as appropriate and will not eliminate rights already accrued under applicable law or completed agreements.
We encourage visitors to review these Terms periodically.
Contact Us
If you have questions about these Terms & Conditions, an order, a product, or a Zookeeper Cattery service, please contact us:
ZOOKEEPER GLOBAL TRADING LLC
Zookeeper Cattery
West Palm Beach, Florida, USA
Email: Ammarabualnadi34@gmail.com
Website: ZookeeperCats.net